Chief Operating Officer, Tourvest Travel Services, South Africa

"As an organisation we felt that our General Management leadership team required an intervention with the objective of empowering them to be better leaders, being more self-aware of their strengths, as well as being able to proactively address their developmental areas. This was to improve individual performance as well as that of the team dynamic itself. We approached Abby Malan based on a referral that we had received. Abby’s engaging approach quickly built a sense of trust within the team thus enabling them to be open and honest from the outset. Abby’s professionalism, thoroughness and ability to probe key developmental areas in a safe environment ensured that our desired results were achieved. The cohesion and working relationship within the team members was significantly improved which resulted in us being able to tackle more strategic issues collectively. As individuals, many still make reference to Abby’s program and the impact that it had on their careers. I would have no hesitation in recommending Abby’s coaching, mentoring, leadership as well as facilitation programs."