Abby took the time to understand me as a person, and made me feel seen and heard. She managed to build a trusting relationship with me quickly, even though our sessions took place on Zoom, on opposite ends of the world. Abby helped decipher my challenges, thoughts and feelings into actionable developmental objectives, and gently guided me and held me accountable through my coaching journey, by listening intently and asking challenging questions. Abby is positive, optimistic and helped shift my perspective on many things we discussed. Many months on, I regularly refer back to my coaching notes and think about the conversations we had when facing professional and personal situations. She undoubtedly left a lasting impression on my life and career!